What's new in Clark
Every update to Clark, newest first.
Coming soon: the Monday Brief ↓September 2026
Updated September 14
Know how current your numbers are
The sidebar and your weekly briefing say how current your numbers are, and summary cards line up on any screen.
See when a report did not arrive
The sidebar shows the last day your data covers. If a report such as Sales did not arrive in the last update, the sidebar names it, and owners can press Refresh to bring in the latest.
More in September
Summary cards line up on every screen
Cards in the same row share one height and wrap into an even grid on a laptop or a large monitor.
Once-a-year figures say which period they cover
When you pick a shorter range, a card measured only once a year shows the year's figure with a small Full year tag.
Clear guidance when your dates come up empty
Pick dates with nothing recorded and the page says so, then suggests a wider range. A trend chart that needs a few months of history asks for them the same way.
Your week, in your inbox every Monday
The Monday Brief is a short email that opens with three numbers: net revenue last week, appointments booked for this week and what missed appointments cost. Then comes one step to start with, the clients worth a call and the metrics that moved, with the date its numbers run through.
The Monday Brief is not going out yet. When sending starts, this page will say so.
Book a demoSample shown for illustration.
August 2026
2 new · 4 improved · 2 fixes
Win back the clients who cancelled
The Clients page lists clients who did not rebook within two weeks of cancelling, Earned revenue sits beside Net sales, and the weekly briefing reads like a note from your operations lead.
Who cancelled: your win-back call list
The Who cancelled table lists each client with a cancelled visit that was not rebooked within two weeks, the treatment types they cancelled and how many of those visits there were. Sort any column, filter by treatment type and page through 50 at a time.
Earned revenue beside Net sales
Earned revenue counts treatments and products when the visit happens, plus membership and package benefits as clients use them. The card sits next to Net sales on Overview and Revenue, so earned and collected read side by side.
More in August
Cancellations, no-shows and reschedules in one place
Cancellation rate, cancellations by type, new versus existing clients and no-show rate sit together below retention. A visit rebooked for the same service within two weeks counts as a reschedule, so the cancellation rate tracks the visits that did not come back.
Sort any table by any column
Click a column header to sort. The member list opens on the largest credit balance, sorting by next appointment brings clients with nothing booked to the top, and long lists page 50 rows at a time.
Fixes
Every chart labels every category
Charts print a label for each category on the axis. On a narrow card the labels angle so each one fits.
July 2026
4 new · 4 improved · 1 fix
Deeper answers, and figures that name their period
Ask Clark breaks numbers into their parts, the member list shows who holds credit with nothing booked, and a card that covers a different period from your dates says so.
Ask Clark digs deeper into your numbers
Ask Clark breaks a total into its parts, explains how a metric is defined and shows the sales behind a figure. Each answer leads with the takeaway, then the figures behind it.
Member list with credit and next appointment
Every member appears with a status badge, what they pay each month or year, outstanding credit, last activity and next appointment. The To reach out to filter picks out members holding credit with nothing on the books.
More in July
Privacy, terms and security pages
The Clark website publishes a Privacy Policy, Terms of Service, Data Processing Addendum, Subprocessors list, Cookie Notice and Security page.
Membership at a glance
Figures that show where membership stands today sit together under Membership at a glance, each marked Current as of today.
June 2026
8 new · 3 improved · 1 fix
Bring in your team, and find unused credit
Invite your team, find every client holding credit with nothing booked, and scan the weekly briefing as cards, with new Satisfaction and Inventory pages.
Client credit balances with next appointment
Credit Activity lists every client with a credit balance, their last activity and their next booked appointment. The To reach out to filter picks out anyone with a balance and nothing on the books.
Invite your team from Settings
Owners invite teammates as a Viewer, who can read, or as an Owner, and can change anyone's role at any time. Each invitee gets a short welcome email that walks them into Clark.
Weekly briefing cards you can scan in seconds
The briefing at the top of Overview opens with a one-line headline, then short cards marked Improving, Declining, Red flag or Opportunity, each linking to the page behind it. Rate the briefing, or any Ask Clark answer, as Satisfied or Not satisfied in one tap.
More in June
Satisfaction page from your client survey
Connect your Typeform post-visit survey in Settings and test the connection in one click. The Satisfaction page fills with ratings, results by question, monthly responses, praise and suggestions, refreshed daily.
An Inventory page
Inventory shows stock on hand by product with quantity and unit cost, and what that stock is worth at cost and at retail.
Your logo and brand color
Your spa's logo sits at the top of the sidebar, and dashboard highlights take on your brand color.
Choose who appears on staff charts
In Settings, owners switch each staff member on or off, and the Staff page links straight there. Anyone switched off stays out of the staff charts.
Sign in with a six-digit code
Type the six-digit code from your sign-in email instead of tapping the link. A fresh code is one tap away after a short countdown.
Charts that point to your leaders
Bar charts shade the top value darkest and label every bar, and weekly charts label each week by its start date. Every card carries a short description of what it measures, and Revenue shows gross sales before net.
Loading cues you can see
Menu links show a spinner the moment you click, and changing dates shows an Updating dashboard card naming the range while it loads.
A new look, and a home at heyclark.ai
Clark has a new design throughout, with clean type, a navy sidebar, rounded buttons and a two-panel sign-in page. The website at heyclark.ai shows how Clark works as the AI COO for med spas, salons and spas, with a short Book a demo form.
May 2026
6 new
Your spa's numbers, ready every morning
Clark opens with a full dashboard refreshed overnight, a scorecard for every provider and Ask Clark for questions in plain English.
Your spa dashboard, updated every night
Overview, Revenue, Staff, Credit Activity, Clients and Memberships read from Boulevard and refresh overnight, so the numbers are ready when your day starts. Every new spa gets the full set of pages, built on its own data.
Ask Clark about your numbers in plain English
Open Ask Clark from any dashboard page, type a question about your business and get an answer drawn from your own dashboard. Each answer links to the page its numbers come from. Ask Clark is in beta.
More in May
A date picker for any range
Pick a one-click range or set your own dates on the calendar. Ranges run through yesterday, the latest full day, and your choice follows you from page to page.
Your dashboard on any screen, light or dark
On a phone or tablet the menu slides out from the side and cards stack to fit. Switch between light and dark themes from the header.